Rights

A long time ago, I was taught a brief sentence in a political science class. It should be a summary of resolving all disputes between people. Its origins are cloudy, but it applies more today than ever before:

Your rights end where my nose begins.

You can swing around all you want, but if you hit me, that’s an issue. The Left does not understand or respect this, which is the genesis of all of the Culture Wars and crises of the past few years.

Think about marriage.

A secular marriage was a state-issued contract between a man and a woman. Now, it’s between any two people. Fine. Whatever. That’s the law. it was a poorly-conceived opinion in many eyes, but it created a right, so that’s the law. It also got tons of “Likes” on Facebook, which if you read the opinion, is what the Justice was apparently trying to achieve.

I think it’s bad law. I think it was a horrible decision. However, the results don’t bother me – the process that created the results do.

My belief is that there shouldn’t be a law either way. The State should not be in the marriage business. Anything the State regulates eventually causes conflict because somebody is on the wrong side of the regulation. Also, it’s not like marriages are regulated very well, since some people have collected so many of them.

A sacramental marriage is a secular marriage blessed by a minister of a Church. Each Church may have different ideas about what constitutes a valid couple for marriage than the State does. For now. A Church may also have different ideas about what it takes to invalidate a marriage, since the civil contract is relatively easy to cancel.

The point many are missing is that changing the law does not change people’s beliefs. It also does not make those beliefs invalid. The State is not in charge of beliefs. This is where the swinging is hitting peoples’ noses.

So, any two gay people can get married. However, many of the early couples seemed hellbent on finding service providers who are not comfortable (for any number of reasons) with the concept of gay marriage and then suing them out of existence when they won’t comply.

There is a word for this. Bullying. Isn’t that what the gay community has been fighting against all these years? Maybe the Human Rights Campaign should help protect those whose religious beliefs go against what some potential customers demand.

I’m happy to officiate any marriage ceremony, but I’m happier if I know the couple ahead of time. I’m an ordained minister. I have a laminated card and everything. I think it’s up to you who you choose as a life partner. I also do hope it lasts forever, because I’m divorced, and the divorce was one of the most painful periods of my life, and forever altered my relationships with my family, my friends and my Church. If your partnership is legal, since the State pushed its way into it, I’ll officiate it and try not to judge. However, if I was not comfortable performing the ceremony, why couldn’t you just find a minister who is? It’s not like I’m the only lapsed Catholic, divorced and re-married, online-ordained minister out there. Do you really want unhappy people forced to work at your most important day?

There are levels in the Universe.

I can fight for your rights. I can support your rights. I can accept your rights. I can tolerate your rights. I shouldn’t have to participate, if it is against my beliefs. My not participating does not prevent your right to get married.

Why is the Left not happy until everyone believes what they believe? You won. Stop being sore winners.

You have the right to get married. People have the right to follow their religious beliefs. Neither right is stronger than the other. However, the State should not compel people to go against their religious beliefs for commerce, and that is what is happening. This is not “I hate those people because of their color or condition”. This is “I fervently believe this ceremony is invalid in the eyes of my God, and I do not want to take part in this ceremony.” It’s about the ceremony, it’s not about the people. All of the recent decisions basically say the right to be gay is better than the right to be religious.

I am not very religious. I’m more spiritual, as in, “There is a God, but He’s not paying much attention to what’s going on down here, except apparently for global warming – and I’m pretty sure He doesn’t actually give a shit about global warming”. I do not feel particularly welcome in my Church because of my divorce. However, we all have the right to believe what we believe, as long as it doesn’t harm others, and we shouldn’t have others tell us that we’re wrong and we have to do it their way. If I don’t have Baptists or Methodists dragging me to services every Sunday, why do gay people want to drag me to their weddings?

It certainly would be easier for the religious people to just do the gay weddings, smug in the knowledge that the happy couple will someday burn in Hell for all eternity. However, that’s not how many of those people believe. They don’t want to be involved at all. They don’t want to become collateral damage. Why can’t those people just be left out of it?

If you wouldn’t take your vegetarian, PETA-supporting, lesbian friend to a dog fight, maybe you shouldn’t force religious strangers to celebrate your gay wedding.

Peace & Quiet

I’m beginning to think you can determine someone’s age by what noise level they consider “loud.” While I’m not out on my front porch, yelling at the neighbors’ kids to “turn that crap down” – yet – I have noticed that my world is pretty noisy, and I would like that changed. Now, I love concerts and live performance, and I can usually tolerate the performance art that is a good meeting at work, but there doesn’t seem to be a quiet place to escape any more.

It started with restaurants – now, we have been dining with my Mom and her hearing aids (or lack thereof some evenings) for a while, so maybe that’s when I started getting sensitized to it. Restaurants are loud. Many have live music every night of the week, which I’ve addressed before. Well, actually, I ranted about it before. Still, even places without music can be very noisy, and yes, I know many are actually designed that way so you get a sense of energy. However, if you’re trying to talk to someone who is hard of hearing, it makes conversation difficult, if not impossible. Of course, as a side benefit, you can be rude about them, and they will never know. Not that I would. Just sayin’.

So, we spend many nights going down the list of restaurants before we call Mom, so we can find a relatively quiet one. The reality is that there are none around us, even at Mom’s rather more extravagant price point. Even the pricey places tend to be crowded (probably full of people looking for quiet) and so, they are pretty noisy.

When we were on our Christmas cruise, I realized there is no such thing as a quiet bar on a ship. This was a revelation to me, I’m not sure why – I had just never noticed it before. Every bar has some sort of entertainment – a piano player, sing-alongs, games, something. It’s interesting to me that on a ship with eleven bars (and the larger ships have many more), there is not one bar that is a real traditional Irish (or British, in a pinch) pub – with small tables, quiet conversations, a decent pint. No loud music, no dueling pianos, no bingo. Maybe it’s just me. There really is no place other than your balcony to just sit quietly and reflect on how everything is going to be so much better when you return from vacation. Maybe the noise is designed to keep you from having those thoughts – since you are going to be disappointed when you return.

Sometimes, I do think it’s the crowd. I know on the ship, if you have a musician who will interact with the crowd, they are going to interact back. Much like a puppy barking until you pick him up, people are going to babble until he plays their request – even though they probably didn’t hear him play it the first time, because they were babbling. If I were as funny as some of those people think they are (after a couple of drinks), you would enjoy reading this blog a lot more.

The crowd also tends to make the music louder because they are trying to talk over the music. Perhaps, I’m not the only one looking for a place to have a conversation. However, then it’s an arms race – some talking over the music, then others talking over the people shushing you for talking over the music, and then the music itself. Just remember – the musician has a piano and a microphone. Either is a nuclear option in a noise race, and he’s trained to use both together. You’re not going to win. Go talk somewhere else.

Don’t get me wrong. I like music. I prefer music to hearing other people talking, unless it’s an interesting subject like divorce or bad relationships. I like most entertainment. I even like dining with my family, most of the time. I just would like a chance now and then to just have a drink and dinner with a quiet conversation. I’m still looking for the right place.

That must mean I’m getting old.

Come to think of it, I’m pretty sure there wasn’t any music in the restaurant in the retirement community that we visited with Mom. There may be a lesson there, somewhere.

Voter Suppression

I think that the major problem with our country is not people actively trying to keep other people from voting, it’s that we keep putting idiots in charge of the basic mechanics.

Texas has a Voter ID law now. Finally. Yes, I think it is a reasonable requirement. If you have to show ID before you meet the President, why shouldn’t you have to show ID before you vote for one?

There are seven – seven – types of ID that are acceptable for proving your identity to vote in Texas.

  • Texas Drivers License
  • Texas Voter ID card (Free. From any DPS office. Some mobile stations. Offices open Saturday to enable people to get cards.)
  • Texas Personal ID card (a drivers license that doesn’t let you drive)
  • Texas Concealed Handgun License
  • Military ID
  • US Citizenship or Naturalization Certificate
  • US Passport

I looked at these, and I’ve got two of them, which means I’m not eligible for a Voter ID card and I don’t need a Personal ID card, and to me, the most stringent was a US Passport – you needed a certified birth certificate to get it and it was from the federal government.

So, I took my passport to the polling place this morning. The poll worker said “We can’t take passports for identification.” WTF? It has a photo. It has my name. It’s a government document. My name on it matches the voter rolls. IT’S ON THE LIST.

I’m a Libertarian, so instead of starting a major scene (though I thought about it) or protesting outside the polls or busing in illegal voters from other States or countries to actually suppress my vote, I just said, “It’s first on the list” (politely leaving out “you dumbass”), and sighed, and gave him my drivers license. Always have multiple forms of ID when you need an ID. Prepare ahead. You will find stupid people whenever there is a governmental entity involved.

So, now we have a young, very confused-looking black male telling an old white guy that he can’t take his valid ID and let him vote – WHEN IT’S ON THE LIST – would seem to me the exact opposite of what was supposed to be happening at the polls, according to the doomsayers. Maybe the Democrats don’t want old white guys who can afford to travel internationally to be able to vote.

He took my drivers license. I voted. It’s over. I reported it to the Texas Secretary of State. (No reply yet.)

However, as long as our elections are run by dumbshits who don’t know their own rules, we are going to have election problems.

Never look for viciousness when ignorance is the most likely explanation.

Annoying People

Why are people so annoying? Seriously, what has happened to us? Where are our morals?

Annoying is actually not a strong enough word. Both of these items that really annoyed me involve petty theft. Why do we have people who think stealing someone else’s resources is a reasonable thing to do?

Spam Users
I created a new website called Cruiseaholics – my wife and I are addicted to cruises (Latitudes Platinum on Norwegian), so I thought it was a cute name. I’d like to have people join and discuss their cruise preferences and experiences. Now, I’m not planning to be CruiseCritic (although some of their restrictions are just annoying and some of their users tend to be very argumentative), but I thought it would be a nice alternative for what I assumed would be a very limited group.

This morning, I had over 200 users registered for my site. 200! Wow! You know what they all had in common? They were all spam users. Not a valid one in the bunch. While this should not surprise me (I’ve had web sites since the dawn of the World Wide Web), it still pisses me off. Why are you wasting time registering fake accounts on somebody’s website? I suppose the only hope is that the default user limit is set to “contributor”, so they can try to sell shoes or Viagra or whatever.

I turned off user registration on the site this morning. So, I’m not building a community any longer. If somebody wants an account, they will have to email me. It’s sad, but I just don’t have the time to weed out all the real users from the crap. If it were a money-making site, then, perhaps, but for a hobby, it’s just not worth the time.

Warnings That Shouldn’t Be
I learned about a self-service library system this weekend from a neighbor. It’s called Little Free Library. Basically, you have a large bird house (go look at their site – it’s the first thing that came to mind) full of books on your front lawn, and anyone can take a book or leave a book. I see this as a way to build community – if I had one in my lawn, most of the books would come from neighbors on the cul-de-sac. Also, I don’t think people would drive to one, so you will have foot traffic, which means people are walking in the neighborhood.

Here’s the issue – the first thing someone mentioned was preventing people from clearing out the library and going to Half-Price Books for some quick cash. (Having sold an obsolete record collection and then an obsolete VCR tape collection, I can tell any potential thief that it’s barely worth the time.)

It distresses me that something that should share the joy of reading and build community would have to protect itself against theft. I know there are bad people everywhere, but this also pisses me off.

Both of these cases involve community and how easily that community can be broken by someone taking advantage of openness. Seriously, can’t we just have good in the world without having to worry about someone taking advantage of us?

How to build a community

A lot of companies spend lots of money trying to get people to join their online community. To some, a community is a Facebook page (“Like us!”), or a Twitter feed (“Follow us!”) or an Instagram account (“Look at us!”)

When I moved demobox.org (an old domain I’ve had forever) off my Domino server at home and onto GoDaddy’s hosting, I put WordPress up so I could play with it. (I love wordpress.com but it’s not like you are in charge.)

I have four members.

WTF?

I’m still trying to determine how a backwater site with no apparent value or content has managed to get four members. So far.

I can’t wait to see if they try to post.

Maybe I should change my title to “Marketing Consultant.”

Sad Update (9 August 2014)

Well, it’s very easy to get multiple members, apparently. They’re all spam members. So, I’ve turned membership off on all my WordPress sites until I can get better protection from idiots. This may be impossible.

Dream Sequence

Yesterday, I woke up and realized that Rocky the Chihuahua was sleeping next to me, curled up by my head. He loves sleeping on the bed, as do all of our dogs.

However, his sleeping on the bed was a bit disconcerting, since we had put him in his crate the night before, when we went to sleep. I just assumed my wife had let him out, although most of the time when she lets him out while I’m still in bed, I get a Chihuahua on the head.

So, I rubbed his back, since he was sleeping peacefully, instead of jamming his tongue in my ear, as usual.

Two things happened at once, so it’s difficult to write and portray the scene:

— I started realizing that Rocky had lost all of his hair during the night. This was alarming, as with five dogs in residence, the last thing I needed was more vet bills, and a possible Chihuahua toupee.
— My wife asked why I was rubbing her arm to wake her when her alarm was set for twenty minutes later.

Rocky was asleep in his crate, peacefully. It was all a dream. Whew.

OK, it wasn’t exactly a “Bobby Ewing in the shower” quality dream, but they had more writers. Plus, I don’t want to be dreaming about guys in showers.

No animals were harmed in this dream, although the wife was slightly annoyed.

America The Exported

One of the interesting parts of international travel is finding new and exciting ideas, foods, drinks and the like. If you wander around a foreign mall, you may find things that make you stare in wonder. You will also find things that just make you wonder.

Here in Malaysia, my hotel is connected by a covered walkway to the 1 Utama Shopping Centre, the fourth largest mall in the world, according to CNN. (It’s on their website with a link to the CNN report.) So, the other night, when I just couldn’t take room service anymore and I really didn’t feel like Asian cuisine in the restaurants, I wandered over there. First, was a Chinese restaurant. No surprise. Just not doing it for me. Next, a deli that looked like a local trying to do his interpretation of a deli. Hmm. Then, Carl’s Jr. Huh?

Now, I expect McDonald’s in all corners of the universe. I was really surprised I had walked over 300 yards and had not seen a Starbucks. But a Carl’s Jr? They can barely keep them open in Dallas, and there’s one in the mall in KL? (It was tasty.) (Don’t judge me.)

I went back to the mall this evening to wander around, since my feet were falling off from standing in class all  day, anyway.  Before I went over, I found their website, and looked at the list of restaurants. Wow. It was quite the list, and a homesick American will feel right at home.

There actually was a McDonald’s, I just hadn’t gone to the right floor yesterday. (This mall is so big, there are multiple food courts – or multiple areas where food shops seem to congregate.) It’s not that I wanted to eat at McDonald’s, I just feel strangely comforted knowing it’s there. (There is a part of me that will go to McDonald’s simply for the irony, but that only works in Paris, when you order coffee at the McCafe on the Champs Elysees.)

There actually was a Starbucks ( think there are two in the mall). (We drove past outposts of both on the way to the class this morning, so I knew they were around.) No surprise. Burger King? Hey, if there was one in Linköping, Sweden, there might as well be one here. KFC? A little strange, maybe, but I did see one selling fish and chips in London. TGI Fridays? I thought those were only allowed in airports, now. Kenny Rogers Roasters? Wait. Didn’t they go out of business?

Please excuse this (rather juvenile) interruption: The Kenny Rogers Roasters logo looked different than I remember. Maybe they’ve given the place a facelift. Bwa-hahahahahahaha! Wait. Shouldn’t Kenny Rogers run a laundry? He knows when to hold ’em and he knows when to fold ’em. I feel better now.

After all that, I ate dinner at O’Briens Irish Sandwich Bar – a place with “Irish” and “Bar”  in the name that doesn’t actually have beer. I saw “Irish” and “bar” and Googled it, and it’s a franchise of a Dublin sandwich shop that sold their Asia franchise rights to a Brit who lives in Singapore. That was so complicated, I felt obligated to try it out. I’m still a bit dubious on how an Irish place sells healthy fruit juices and coffee and not Guinness, but whatever. Maybe it was started in Dublin, Ohio, like Wendy’s. It was a very good sandwich, and the iced coffee rocked. That was actually the second iced coffee I had today. I don’t know why I don’t make it at home.

However, since I didn’t try any of  the local delicacies for dinner, I’m going to take massive heat tomorrow from my local IBM host, so after I finished my sandwich and iced coffee, I wandered around the mall, looking for the Japanese ice cream place I had seen in the list, because I thought they might have green tea ice cream. They did. It was pretty awesome. (Flashback to earlier this week – they also had sweet corn ice cream.)

Naturally, I got lost trying to find my way back out. As I wandered one floor below where I was supposed to be, there was a Hush Puppies store. A pretty big one, actually. I can’t find Hush Puppies in the shoe store at home any more and there’s an entire branded store here? (I loved Hush Puppies when I was growing up – they were slip-ons so I didn’t have to tie ties [yes, I was that lazy, and now I’m that inflexible] and they were close enough to dress shoes to wear to work or school. Plus, I always loved the puppy in the photo. No, Virginia, we are not adopting a Basset Hound.)

I just looked at the list again, and there’s a Kodak store. Really? I may have to go wander the mall tomorrow night, and see what develops. (Heh. Heh. Heh.)

I think sometimes we export stores to other countries, and sometimes we just move all of them, and never realize they’re gone.

So, if you have a craving for rotisserie chicken and a pair of Hush Puppies, I know where you can go. It’s just a bit of a flight to get there.

Almost Acclimated

I’m in Petaling Jaya to attend a seminar that starts tomorrow. I was going to have meetings with the local team today, but as the local team is only one person, and we met yesterday, I’m just working from my hotel room this morning. I know where the coffee is, somebody will bring me food if I call, so why would I walk next door to the office where I don’t have a desk?

I suppose I should be annoyed about traveling here early but I slept until almost 5:30am this morning and I will have to be in the seminar for six hours or so tomorrow, so the extra rest is probably good. I do know I went to Australia once for three days, and was still jet-lagged from Australia when I got home, so the extra time to acclimate is helpful.

I did visit the office yesterday and wandered around the Innovation Center, so that’s another one crossed off the list.

I was probably the only one in the bar last night having a wee pint for St Patrick’s Day. I had to settle twice – first, I went to the Cigar Bar (the Havana Club, which according to a glass by the register is actually a rum brand), and asked for Jamesons, but they didn’t have Irish whisky, so I had to settle for Scotch. Well, they learned it from the Irish, so that’s close.

The Havana Club reminded me of the Ice Bar on the Norwegian Epic – from an employee standpoint, it probably sounds like a really good deal, but then you realize there’s not a lot of traffic (I was pretty much the only customer the whole time I was there last night – my wife and I were alone in the Ice Bar last year), so it’s actually pretty boring. I’m pretty sure in both cases, it’s treated as a promotion – “You’re going to be the bartender at The Havana Club! You will have your own bar!” – but then you get there, and you realize “your own bar” means working alone, and while there are a lot of cigar bars around, there don’t seem to be a lot of cigar smokers. Actually, I was told most people come in, buy some cigars and leave. I felt a little hypocritical having asked for a non-smoking room and then going to the cigar bar, but so it goes. Plus, because I went, I heard the basics of the career aspirations of a cute 28-year old Malaysian woman who doesn’t smoke cigars and is really tired of being alone at work for long stretches.

It just occurred to me that was probably good training for me to be an old, crotchety bartender as my second career. Wait. Wasn’t she supposed to be listening to my problems? It’s a bit awkward to be in a bar when you’re getting hungry, but you feel the need to have one more drink, because the bartender is not finished with her story yet. So it goes.

One interesting note on the Havana Room (for those who don’t follow @xriva on Twitter because I mentioned it there last night, I think), the walk-in humidor has a biometric lock on it. So, the bartender had to lead me into the humidor to choose a cigar after opening the door with her fingerprint. I should have checked if she was packing heat.

This was the second biometric lock I’ve seen in a couple of months – the other was on the SoftLayer Data Center in Dallas. So, I have now have had a cigar that is as secure as the computers running the systems that turn startups into millionaires.

Since I hadn’t had a Guinness for St Pat’s, I stopped in the lobby bar on the way back to my room, but they had Carlsberg on tap, so I settled again. By this time, I was starving, and there was a small tray of sad somethings rotating in a warming oven, so I asked if there was any food available. The waitress brought me a menu, and then brought me another one. The second one was the room service menu. (The first menu seemed to be a subset of the room service menu.)

Another good idea. (Norwegian does something similar on their cruise ships – they will bring you a pizza wherever you are on the ship.)

So, I had a cheeseburger. It was amazingly good. I may have one for lunch, in fact.

Here’s an interesting question – the hotel has a Japanese restaurant, a Chinese restaurant, and an Asian-inspired buffet (where I had lunch yesterday, including sweet corn ice cream), so where does the American food on the room service menu originate? I would actually rather go to the restaurant and have a steak for dinner than try to eat it on the same desk as my computer, but the only place you can get cheeseburgers, sandwiches and mozzarella sticks seems to be from room service, or from room service in the bar.

An interlude – Sweet Corn Ice Cream. Now, when I saw that small tag, I just assumed it was another instance of mis-translation, and it couldn’t possibly be what we call “corn.” I steered clear of it anyway, and took vanilla, which looked very yellow, which means there’s a lot of cream or fat (or something.) 

Back at my table, I took a bite, and it didn’t really taste vanilla. It tasted like … sweet corn. Wow. Now, I’m not saying I would come back here just for the sweet corn ice cream, but once you get over the weirdness, it’s not too bad. It’s just .. weird. 

So, the physical part of acclimation is done – I can go to bed at a reasonable hour, and almost sleep through the night. (Didn’t I have to learn this as an infant?) Tomorrow, comes the schedule acclimation – starting at 9:30 am (maybe 9:45 am) instead of 8:30 am or 9:00 am at home, eating lunch at 1:00 pm (ouch) and finishing, well, when we finish, I guess.

I’ve learned to ask about schedules ever since I had a workshop in Stuttgart years ago, and about 11:30 am, I hit the end of one of the modules, and said, “Well, let’s break for lunch” and my host said, “We’re going to lunch in about an hour and a half.” Oops. Time to keep talking. So, always ask the locals, because not everybody in the world is on the same lunch clock.

Why doesn’t everyone do this?

One of the best parts of international travel is discovering that all cultures do things slightly differently. This is also one of the worst parts, since you end up asking “Why doesn’t everyone do this?”

First, let’s have a counter-example, since it has now happened to me on two continents in the past week. A lot of the hotels I’ve stayed in lately have beautiful stone or faux marble bathroom floors. While this would make my wife extremely happy, these surfaces are extremely slick when they are wet. I am now beginning to assume the Fall of the Roman Empire was due to marble bathroom floors. The floor here in KL is stone, and I slipped this morning – not much, but enough. The floor of my huge walk-in shower in San Francisco (actually in Burlingame) was faux marble and it was really slick. Why did I have a huge walk-in shower? Because when I checked in, the receptionist put me in a handicap room. Now, think of the irony of dying from a fall in a handicap room. This would not look good on a headstone.

Go back to the cheap floors. The clumsy (and splashy) among us will appreciate it.

Now, the proper examples. The first time (and only time so far) that I went to Taipei, there were two rather unique features in the hotel. One, there were rubber ducks sitting on the tub, which a sign around their neck that said you should adopt them. So, I have two Taiwanese ducks at home somewhere. (They’re not as tasty as Peking duck, but they’ve lasted longer.) From a business standpoint, a more important feature – that every hotel should do – is that when the bellman called a cab for you in the morning, he gave you a business card. On the business card was the hotel’s name and address, in English on one side and Chinese on the other. So, when you finished at work, you could hail any taxi and just hand him the card. Brilliant.

I’m in Kuala Lumpur,  Malaysia (actually, in Petaling Jaya – which is like just telling people you’re the Dallas Cowboys when you’re in Arlington) this week, staying at the One World Hotel and I was very happy to find that I have a minibar in my room. Then, I was distressed to find it was empty. Barren. I had never actually seen an empty minibar. (It looks a lot like a refrigerator.) When one of the maids came to bring more bottled water (free and apparently unlimited bottled water – I’m looking at you, every American chain hotel on the corporate list), I asked her about it. First, I apologized and told her that I assumed it wasn’t her department, but then I asked, anyway. She pointed out the card titled”Why is my minibar empty?” which I had missed. Hey, I’m jetlagged. Plus, it was right next to the order form, so it was easy to miss. So, I read the instructions, after she patiently explained it to me. The system at One World Hotel is simple – they fill the minibar with what you order. That’s what had confused me – usually the order form is your sordid confession of what you drank the last night of your stay, when you’re so stressed you drink all the vodka and finally eat the $7 Toblerone. The One World has figured out there’s no sense in having four cans of Heineken in every minibar in the hotel if only so many people actually drink it. There’s an order form that’s an actual order form – it’s not for what you did consume – it’s  for what you will consume if they just put in the minibar – just fill out the form, order what you think you need for your stay, and drop the form off at reception. They’ll deliver it. Why doesn’t everyone do this?

I also give the One World Hotel credit for having random stuff I’ve seen in other hotels, but not usually all at once. In my room, I have a robe, slippers, an iron and ironing board, a safe, a scale and a flashlight. I don’t think I’ve ever seen a flashlight before, and as a basic security tool, it’s a pretty good idea. They also have a thermostat that will display in F or C, depending on what you want, which is great since I forgot my portable thermometer again, and I can’t do the math in my head. That’s a pretty good list of stuff for a hotel that I selected solely because it was next door to where I will be working this week.

I’m thankful that most places have just started writing  the WiFi password  on your room key jacket without waiting to be asked. It saves a phone call. I’m surprised more hotels don’t just have open WiFi (thank you, Best Western in Hondo, Texas), but I suppose now that they’ve finally chased all the homeless people out of the parking lot, they don’t want to start chasing out the homeless people stealing WiFi and checking email to get their intersection assignments. I do wish more hotels would just have a WPA key so you could create a profile for the location and it would always log in – the software I use creates a profile anyway, so just storing the password would save time. Having to enter a password on a web page is tedious, especially when you can’t always get the page to load. From last week’s four nights in two different Embassy Suites, I appreciate that Hilton has a partnership with AT&T (and admits it) so I can logon to their WiFi with my home AT&T credentials, since I usually lose my room key jacket with the password eventually. Also, kudos to the One World – my laptop was still connected this morning. At most places, the connection automatically drops after some period of time.

The receptionist at the One World Hotel specifically told me the password provided would work for up to four devices – it’s nice knowing there is a limit, since I always wondered. Since I have my mobile phone (no connection other than WiFi since I can’t find Sprint here), my iPad (WiFi only) and my laptop (WiFi), that’s a good number. It also means I don’t have enough devices.

The receptionist did one other thing that every receptionist in the universe should do – even if it’s bullshit. She asked me “smoking or non-smoking floor?” and when I said “non-smoking, please”, she said, “Let me see if I can get you a better room.” Now, for all I know, I have the smallest, crappiest room in the hotel, but when I first walked into it, I’ was pretty sure it was better than the one I almost got, and I was very impressed with it. Marketing genius.

I miss the rubber ducks.

Will It Go Round In Circles?

I almost remember the first time I heard the term “FAQ”, and it was a long time ago. It’s a TLA (a three-letter acronym) and it means “Frequently Asked Question”.

After I learned what a FAQ was, I actually had a job where I was supposed to generate them. Technically, I was supposed to generate answers to questions that we had not necessarily received, but we called them FAQs, anyway, because we assumed we would receive them frequently, eventually. Assuming people didn’t read the FAQs first.

I always thought it was strange to predict what questions would be asked frequently and answer them before they were asked. I suppose it’s the one time we could have used a psychic on an IT project, other than predicting completion dates for development projects.

Then, I found Cruise Critic, and I was enlightened. Cruise Critic is designed for people to review cruises they’ve been on, ask questions of other people on cruises, and discuss cruising in general. So, like most hobby bulletin boards (yes, I remember computer-based bulletin boards), you get a mix of newbies and old farts. These groups do not mix well.

Here’s the major issue – there are no FAQs there, other than metadata about using the website. So, while there are many frequently asked questions, there are no answers easily found. So, the same questions come up over and over.

Part of this is that people are ignorant. Not in the pejorative sense, they really don’t know yet. This is why you have a book on cruising called “What Time Is The Midnight Buffet?” You don’t know something because you’ve never done it before. The truly ignorant don’t even know what questions to ask. This group is blissfully silent.

Part of this is that people are lazy. If you do a basic search through the forums, you can find an endless number of previous entries and responses about almost any topic. However, even without search, you can look at the subject lines and find pretty much any of the frequent questions within a couple of pages. They’re that frequent.

Part of this is that people are ignorant (again)  – they don’t understand how bulletin boards and mailing lists actually work. They’re public. You see everything, not just your stuff. (I’ve had people on my digital photography mailing list [5000+ users] complain that they’re getting all sorts of conversation and not just the specific answer to their question.)

So, a lot of the usefulness of these sites are compromised by not only the same questions, but by the same complaints when the question is asked. Repetition scares off the people that know the answer, and then the new people can’t get any replies.

Meet some of people that ask the questions.

First of all, is the clueless newbie:

  • “What time can I get on the ship?”
  • “It depends, but it is probably printed on your cruise documents, the cruise lines’ website or both.”
  • “You’re mean. Can’t you just tell me the exact time?”

This basic conversation will repeat almost daily.

Then, there is the helpful newbie who doesn’t grasp the whole picture:

  • “Since this is the Report The Senior Staff board, I can tell you we had Captain Stubing on our trip.”
  • “WHAT (*(#$*)( SHIP? WHEN?”

Apparently, someone did not know that a cruise line may have more than one ship. I’ve lost count of how many posts are in the current year’s crew discussion board don’t mention the ship or the sailing date.

Some newbies require reassurance:

  • “I just booked a ten-day cruise from Miami and I’m in the corner cabin. My family will be with me. Is this a good idea?”

What are you going to say? If your family is prone to seasickness, no. If you can’t afford it, no. f you can’t get to Miami, this might be a bad idea. How many people are in your family? How many will fit in the cabin?

Then, you have the inadvertent war starters. For example, in the Norwegian Cruise Line section, somebody will ask about removing or changing the automatic tipping (a hot-button subject) every other day, and the same firefight will break out. I know it’s the same firefight, because someone actually said “Here we go again.”

The interesting question becomes – who’s fault is this? The people who don’t do any research and ask the same question somebody else asked three hours earlier, or the people who take the bait over and over?

I’ve actually considered whether some of the “newbies” are actually just old farts laying down flamebait to watch the other old farts rise up in fury. If so, well-played. I’m sure you’re laughing hysterically somewhere.

On the answering side, you also have the usual band of suspects:

Then, we have the Admittedly Ignorant, Yet Opinionated:

  • <any question known to man about <some cruise line>
  • “I don’t know about your question because I’ve never been on <cruise line>, but I think that Carnival’s scones are the best at sea.”

Seriously, if you don’t know, shut up. I know you have an unlimited data plan, but that doesn’t mean you need to post all the time.

Next, are the Search fanatics.

  • <any question known to man>
  • “Haven’t you searched?”

If someone is asking a question, I would like to think that they searched and didn’t find an answer. It’s possible (probable for newcomers) they haven’t. However, answering a question with a question is pointless, and starts the usual ranting for answering a question with a question. (These people should be paired with in Hell are the people who start questions with, “I didn’t have time to search, so …“)

Finally, are the Scolding Moms.

  • <any question known to man>
  • “We discussed this at length LAST WEEK. Scroll back and find it.”

Isn’t it faster to just cut and paste a summary? You might remember it, since you remember when it was discussed. That may actually help the person asking the question.

The problem with this system  is that the newbies are scared away from discussions because the old farts tend to get high blood pressure and yell at them. It’s not really yelling, but it seems like it if it is your first innocent question and you just haven’t realized yet that  it’s everyone’s first innocent question.

I’m an old fart on cruising. I have my seventh and eighth cruises scheduled this year – which is no Captain Stubing, but it’s a lot more than a first-timer. I do my best to be helpful, but it does get old. Quite old.

Hopefully, someday soon, Cruise Critic will learn to post realistic guidelines on the use of the site. Here’s some I considered: 

  • The first source for information on your cruise is your cruise line’s website. If you can find this website, you can probably find theirs.
  • The more definitive the answer, the more likely it is an opinion.
  • If you have a question, you are probably not the first one. Look around first or put on your asbestos underwear.
  • Please remember this is a world-wide site, with differences in experience, culture and language. Think before you hit “send”.
  • Religious wars happen in all hobbies (Carnival vs Norwegian, Ford vs. Chevy, Democrat vs. Republican.) If you have an opinion on a specific question, please join in. If you’re just going to point someone to “your brand”, please don’t bother, it’s not helpful.

If they can have a post that you reminds you that you can’t link to Facebook always show up at the top of the topics  list, you think they could add something like this.

Now, if you’ll excuse me, I have to go tell someone what time he can board the ship.